Thursday, March 28, 2013

Too Many Choices?

Once upon a time--yeah, the "good old days" that we old people are always remembering--a car had two names. Ford Fairlane. Buick Roadmaster. Plymouth Belvidere.

Now they have maybe four: Jeep Grand Cherokee Laredo 4x4, Jeep Wrangler Unlimited Sahara.

Of course it's not only Jeep, and it's not only automobiles. Everything now comes in multiple colors, flavors, scents, etc. While it may seem like a good thing to offer more choices to the consumer, I sympathize with the retailer--for example the supermarket--who has to find the shelf space for five versions of Golgate Total toothpaste of six or seven versions of Tide laundry detergent or Cheerios cereal.

I wonder about the motives of the manufacturers. It has to cost them more to do this. Maybe they have multiple production lines running in parallel. If not, they have to stop the line and make some adjustments to start producing a different product. They must feel that if they offer more varieties of a product, that may attract more customers and give them an advantage over their competitors.

And I haven't even mentioned what all this does for people who have a problem making decisions and choices!

Copyright (c) 2013 by Richard Stein

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